Privacy Policy
Last updated: March 18, 2026
Introduction
GymBoard ("we," "our," or "us") operates the GymBoard digital signage platform for training academies, gyms, and fitness studios. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
By using GymBoard, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Account Information
When you create an account, we collect:
- Full name
- Email address
- Phone number
- Organization/gym name
- Password (stored securely hashed)
Gym and Content Data
To provide our service, we store:
- Gym/location names and branding settings
- Class schedules (class names, times, instructor names)
- Announcements and promotional content you create
- Display device pairing information
Payment Information
Payment processing is handled by Stripe. We do not store your full credit card number. Stripe may collect payment details in accordance with their Privacy Policy.
Automatically Collected Information
When you use our service, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and features used
- Date and time of access
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the GymBoard service
- Process your subscription and payments
- Send you service-related communications (account verification, billing, support)
- Respond to your inquiries and provide customer support
- Improve and optimize our service
- Detect and prevent fraud or abuse
- Comply with legal obligations
We do not sell your personal information to third parties.
Cookies and Tracking
We use cookies and similar technologies for:
- Essential cookies: Required for authentication and core functionality
- Analytics cookies: Google Analytics to understand how visitors use our site (only with your consent)
You can control cookie preferences through your browser settings or our cookie consent banner. Declining analytics cookies will not affect your ability to use GymBoard.
Third-Party Services
We use the following third-party services to operate GymBoard:
- Google Firebase: Authentication, database, and hosting (Privacy Policy)
- Stripe: Payment processing (Privacy Policy)
- Google Analytics: Website analytics, with consent (Privacy Policy)
Data Retention
We retain your account information and content data for as long as your account is active. If you cancel your subscription, we retain your data for 30 days in case you wish to reactivate, after which it is deleted.
You may request deletion of your data at any time by contacting us.
Data Security
We implement appropriate technical and organizational security measures to protect your data, including:
- Encryption in transit (HTTPS/TLS)
- Secure password hashing
- Access controls and authentication
- Regular security reviews
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data
- Export your data in a portable format
- Withdraw consent for analytics cookies
- Object to certain processing of your data
To exercise these rights, contact us at [email protected].
Children's Privacy
GymBoard is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in the United States, where our servers and service providers are located. By using GymBoard, you consent to this transfer.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Email: [email protected]